STORE POLICY
CUSTOMER CARE
Our products are handcrafted for each of our customers. We pride ourselves on creating the perfect product for you. Eleco is a growing brand and we would love any and all suggestions our customers have. Feel free to contact us through our contact form on the "Contact Us" page. All inquiries will be responded to ASAP or within 2 business days, and our chat function is always available for a quick reply.
*In the contact form, please list your inquiry reason within the first couple of sentences of the text. This helps us find a quicker response for you.*
PRIVACY & SAFETY
Eleco does not share your personal information with any outside third parties. Our checkout is secured by Wix (as seen by the lock icon next to our website domain). Your personal information is purely for orders, order updates, and promotional emails (if you opt-in). You will receive an email for confirmation of your order and an email when your order has been shipping/is ready.
PAYMENT METHODS
Credit / Debit Cards
Offline Payments:
- PayPal
- Venmo
- Cash (for pick-up order only)